Creating New Customers
Knowing how to create new customers is important because it facilitates smooth onboarding, enables personalization, helps manage billing and subscriptions, ensures data security, supports customer support, and aids in business scalability and growth.
How to create a new customer
- Once you're logged into your Workspace, select the customers page.
- To add a new customer, select "create customer" and a begin filling out the form.
- Enter your new customer's full name, provide their email address, and select their preferred time zone. (Accurate information is vital to ensure smooth communication and scheduling.)
- After filling in the customer details, click "Submit," and your new customer will be added to the system.
- Once your customer has been entered into the system, you can continue to enter the address, phone contact and any notes you would like attached to the customer's information.
- To upload your customer's avatar, select the avatar place-holder next to the customer's name and follow the instructions to upload an image.
- To add any additional custom fields, select "ADD CUSTOM FIELD." Enter the label, the default value (if applicable,) whether or not this is a required field, the description of the custom field and the allowed value options.
Customers can always be edited, updated or deleted, depending on persmissions set within the workspace.
BotScheduling prioritizes user-friendly features to simplify customer management, fostering lasting relationships and elevating your scheduling endeavors.
Article ID: 11, Created: 7/27/2022 at 8:02 PM, Modified: 1/25/2024 at 10:31 AM